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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All LABTEX products

The group «New Technologies» offers products from the plant LABTEX: laboratory metal furniture, viscometers, instruments for the analysis of oil and petroleum products, rotary evaporators, thermostats, water baths, flask heaters, vacuum drying cabinets, microspheres for chromatography, tripods and accessories, lifting tables, centrifuges, magnetic stirrers, top drive, shakers
  • Viscometers LABTEX
    Viscometers
    VPJ-1, VPJ-2, VPJ-4, etc.
  • Laboratory furniture LABTEX
    Laboratory furniture
    cabinets, cabinets, taps, etc.
  • Laboratory tables LABTEX
    Laboratory tables
    weighing, washing, auxiliary
  • Oil analysis devices LABTEX
    Oil analysis devices
    ARNS-1, TVO, TL-1, etc.
  • Rotary evaporators LABTEX
    Rotary evaporators
    IR-1LT, IR-20LT, IR-50LT, etc.
  • Shakers LABTEX
    Shakers
    SKL-180, SKL-330, SKO-180, etc.
  • Magnetic stirrers LABTEX
    Magnetic stirrers
    OS-20, MS-200, MS-400, etc.
  • Centrifuges LABTEX
    Centrifuges
    OPN-16, CVR-21, CLN-5, etc.
  • Lifting tables LABTEX
    Lifting tables
    LT-150, etc.
  • Water baths LABTEX
    Water baths
    LT-2, LT-4, LT-6, LT-8, etc.
  • Thermostats LABTEX
    Thermostats
    LT-TWC/7, LT-TWC/11, etc.
  • Flask heaters LABTEX
    Flask heaters
    LT-250, LT-500, LT-1000, etc.
  • Vacuum drying cabinets LABTEX
    Vacuum drying cabinets
    LT-VO/20, etc.
  • Microsprits LABTEX
    Microsprits
    GC MLT, HPLC MLT-1, etc.
  • Tripods and accessories LABTEX
    Tripods and accessories
    holders, rings, etc.

NEW TECHNOLOGIES GROUP

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